PHH Mortgage Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

PHH Mortgage Mortgage department,

Other mortgage Loan modification,collection,foreclosure Texas

The home at - - - -, -, T- - is part of the - - - - -. The owner became past due on his assessments but then passed away in - 2015. I am the - and notified the mortgage company, PHH Mortgage Corporation of his death in - 2015 after finding that his children did not plan to take the home. I have been in touch with PHH Mortgage at least monthly but as often as weekly to voice the Board of Director 's, neighbor 's, and my concerns about the home as the water has been turned off so the yard/trees are dead and there are rats in the overgrown vegetation/empty house. In every correspondence, I have have requested that they expedite foreclosure as obviously the deceased is not going to be making payments. The house 's condition has continued to decline. The - has started baiting the house for rats, we have spent close to $900.00 so far in treatments. We have also started mowing the lawn. We can not water the lawn or help with the foundation that is cracking. There are stones falling off the home because of the foundation 's condition. This home is in a very affluent neighborhood -. The house would sell very quickly as all the homes in this community do. This home is on - the larger lots. I have explained all this to the mortgage company. The owner passed away over 1 year ago. The - is now owed $12000.00 post bankruptcy on this home. The other owners are paying for the demise of this home not only with their assessments but with their property values.

PHH Mortgage customer in Texas
Mar 23, 2016

* Source: CFPB Complaint Database

PHH Mortgage response to complaint:
Closed with explanation

Consumer disputes how PHH Mortgage handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more