PNC Bank N.A. Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

PNC Bank N.A. Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting Virginia

PNC bank, which I chose to handle my mortgage refinance loan, issued me a lender credit via email, but is refusing to provide me an updated Loan Estimate document reflecting this credit.

PNC Bank N.A. customer in Virginia
Mar 21, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed with explanation

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How PNC Bank N.A. handles Credit decision / Underwriting complaints

Created with Highcharts 4.2.3PNC Bank N.A.Complaint HistoryComplaints3/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PNC Bank N.A.Credit decision / Underwriting33.3%66.7%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting0.6%6.3%5.8%1.2%2.2%5.6%77.1%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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