PennyMac Loan Services, LLC Mortgage department,
VA mortgage Loan servicing, payments, escrow account Arizona
I submitted an automatic payment through bill pay twice on accident. - for -/-/16 amd -/-/16. I also sent the payment to a wrong loan number. I Called pennymac to get refund on -/-/16. They notified me they have received the -/-/16 payment but do not see my -/-/16 payment. I have called them multiple times to get this resolved. The bank confirms pennymac has the funds but pennymac will has not located it and refuses to help me.
PennyMac Loan Services, LLC customer in Arizona
Mar 14, 2016
* Source: CFPB Complaint Database
PennyMac Loan Services, LLC response to complaint:
Closed with explanation
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