Nationstar Mortgage Mortgage Complaint

Conventional adjustable mortgage (ARM) Credit decision / Underwriting

Nationstar Mortgage Mortgage department,

Conventional adjustable mortgage (ARM) Credit decision / Underwriting Virgin Islands

Nationstar Mortgage is the servicer of my mortgage. They have been sending me emails soliciting me to refinance. These emails state that my " rate will adjust in - ''. While I do have an ARM loan, it is a 5 year arm originated in - - my first rate adjustment will not be until -.

Nationstar Mortgage customer in Virgin Islands
Mar 12, 2016

* Source: CFPB Complaint Database

Nationstar Mortgage response to complaint:
Closed with explanation

Company profile

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How Nationstar Mortgage handles Credit decision / Underwriting complaints

Created with Highcharts 4.2.3Nationstar MortgageComplaint HistoryComplaints12/20111/20124/20125/20126/20127/20128/201210/201211/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/201611/201612/201602.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Nationstar MortgageCredit decision / Underwriting1.3%94.2%1.9%1.9%0.6%ClosedClosed with explanationClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting0.6%6.3%5.8%1.2%2.2%5.6%77.1%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Nationstar Mortgage

https://www.nationstarmtg.com/
888-480-2432
Shareholders@nationstarmail.com
PO Box 619098
Dallas TX 75261
Nationstar Mortgage
Nationstar Mortgage

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