Wells Fargo & Company Mortgage Complaint

Wells Fargo & Company Mortgage department,

VA mortgage Loan servicing, payments, escrow account Virginia

Each month when I pay my mortgage and escrow, Wells Fargo take my check and places it in an " unapplied '' account. The problem here is recurring and in - 2015 Wells was found to have misapplied funds and was led to back track and make corrections. The problem persists because Wells refuses to address the issue of the errors in the ledger and therefore continue to misapply the account management. The error here is very clear and if Wells would make the correction, this situation would be resolved. This is the error that is causing the " unapplied funds '' Tax : - Ins : - Escrow - However according to your Escrow records ( -/-/2015 ) was there is a standing escrow balance of -. Escrow account : - Pre Balance : - correct Escrow - Wells Fargo has made no effort to address this problem.