PennyMac Loan Services, LLC Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

PennyMac Loan Services, LLC Mortgage department,

Conventional fixed mortgage Settlement process and costs Pennsylvania

More than 365 days and ongoing, I have submitted legal documents to have my name changed on my PennyMac mortgage loan. I have mailed, faxed, and scanned via their secure portal my judge signed name change, copy of my state license reflecting the name, and a copy of my homeowners 's insurance showing that my name was legally changed in -/-/-. In addition, I recently received a modification in - where the documents I had notarized where in the last name -, therefore, my problem is with settlement documentation. This request is important to ensure I am able to stay aware of my credit report for incorrect data and avoid fraud at all cost. I have been a victim several years ago of fraud and would like to avoid any and all opportunities for it to occur again. I am extremely confused because the receive and pay the policy which is submitted by - under the last name -. I would really like your assistance with having my information corrected. In addition, this service provider has sent correspondence to my address for their other customers. This is very scary for someone that should protect your information.

PennyMac Loan Services, LLC customer in Pennsylvania
Mar 11, 2016

* Source: CFPB Complaint Database

PennyMac Loan Services, LLC response to complaint:
Closed with explanation

Consumer disputes how PennyMac Loan Services, LLC handled their complaint

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