USAA Savings Mortgage Complaint

VA mortgage Settlement process and costs

USAA Savings Mortgage department,

VA mortgage Settlement process and costs Illinois

My divorce ended - -, 2014. In the divorce decree stated that I am not reliable of the mortgage that only my ex husband is reliable of the house. USAA savings bank is the mortgage lender and they keep sending me letters of how the mortgage is in default but will not talk to me. My name is not on the mortgage note or the deed and they ended up putting it on my credit. I want the mortgage taken off my credit asap if possible. If I 'm not reliable of the mortgage it should not be on my credit. I have a divorce decree that I will be sending with this to show proof. I do n't live in the house and moved out when my divorce has first started.

USAA Savings customer in Illinois
Mar 08, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with non-monetary relief

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How USAA Savings handles Settlement process and costs complaints

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints2/20123/20125/20126/20127/20128/20129/201210/201212/20122/20134/20135/20137/20138/201311/20133/20156/20159/201512/20153/20166/20168/201612/201601234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsSettlement process and costs46.7%30.0%16.7%6.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs0.4%6.3%5.3%1.1%2.8%6.4%76.1%1.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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