BlueChip Financial Consumer Loan Complaint

Installment loan Managing the loan or lease

BlueChip Financial Consumer Loan department,

Installment loan Managing the loan or lease California

When I called into payoff my existing balance on my loan for my Spotloan account on -/-/16. They told me that they are unable to process my payoff until -/-/- so that they could collect more interest on my account. Since my finance rate is very high, I thought the process is unfair. Cordially, -

BlueChip Financial customer in California
Mar 03, 2016

* Source: CFPB Complaint Database

BlueChip Financial response to complaint:
Closed with explanation

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How BlueChip Financial handles Managing the loan or lease complaints

Created with Highcharts 4.2.3BlueChip FinancialComplaint HistoryComplaints4/20155/20157/20159/201511/20153/20166/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BlueChip FinancialManaging the loan or lease100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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