Wells Fargo & Company Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Wells Fargo & Company Mortgage department,

VA mortgage Loan servicing, payments, escrow account Virginia

Wells Fargo submitted false - documents to the IRS on my behalf stating that my monthly Escrow amount was -, when in fact that number is incorrect and does not reflect the balance on hand when they came up with that number. They merely added the insurance and the taxes, without subtracting the balance on hand, which at the time was - and evidenced by Wells own record. Tax : - Ins : - Escrow -/12mo = - according to Wells Fargo However according to Wells own Escrow records ( -/-/2015 attached ) there is a standing escrow balance of -. Escrow account : - Existing BAL : - Correct Escrow -/12mo = - So It seems I am not only being unfairly gouged, but now they are reporting this incorrect number to the IRS which is affecting my taxes

Wells Fargo & Company customer in Virginia
Mar 03, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo & Company handled their complaint

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