PennyMac Loan Services, LLC Mortgage Complaint

VA mortgage Application, originator, mortgage broker

PennyMac Loan Services, LLC Mortgage department,

VA mortgage Application, originator, mortgage broker Florida

- - Account Executive, - # - - - Processor, Retail PennyMac Loan Services , LLC Both reps were rude and not friendly. They scheduled a closing date and tim, - -, 2016 at - -. No one showed up. Nobody called to cancel or to reschedule. I called to speak to a manager. It has been four days and no one has called. I have - different closing disclosures. The - one has me borrowing almost a thousand dollars more than what I owe. Plus all the loan costs have changed. The loan costs, other costs have all changed. WHY? One disclosure shows Title insurance went from $400.00 to $400.00. Why have all the figures for each specific loan cost changed? Seems to me they are just playing with the numbers to fool me into signing. I NOW FEEL LIKE I CAN NOT TRUST THESE PEOPLE AND WANT TO CANCEL THIS REFINANCE.

PennyMac Loan Services, LLC customer in Florida
Feb 29, 2016

* Source: CFPB Complaint Database

PennyMac Loan Services, LLC response to complaint:
Closed with explanation

Consumer disputes how PennyMac Loan Services, LLC handled their complaint

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