Review and analysis of over 21 complaints against PennyMac Loan Services, LLC
PennyMac Loan Services, LLC consumers have reported over 21 official complaints related to Application, originator, mortgage broker. Out of the 21 consumer complaints against PennyMac Loan Services, LLC, 24% were disputed by the consumer (i.e. the consumer was not happy with how PennyMac Loan Services, LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against PennyMac Loan Services, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
PennyMac Loan Services, LLC Mortgage application, originator, mortgage broker February 29, 2016 - - - Account Executive, - # - - - Processor, Retail PennyMac Loan Services , LLC Both reps were rude and not friendly. They scheduled a closing date and tim, - -, 2016 at - -. No one showed up. Nobody called to cancel or to reschedule. I called to speak to a manager. It has been four days and no one has called. I have - different closing disclosures. The - one has me borrowing almost a thousand dollars more than what I owe. Plus all the loan costs have changed. The loan costs, other costs have all changed. WHY? One disclosure shows Title insurance went from ... |
PennyMac Loan Services, LLC Mortgage application, originator, mortgage broker December 2, 2015 - I recently had an offer accepted on a house and started the mortgage process. The house is in historic - -. in PA, and was originally a bank barn that was later converted into a house. I chose PennyMac for my mortgage process since I was already an existing customer. After accepting an offer on my current home and after PennyMac received the appraisal on the new home, they denied my mortgage application because, even though there was an appraised value, it was " not the type of home - deals with. '' They later said that the reason was because it was labeled as an " earth berm home '' ... |
PennyMac Loan Services, LLC Mortgage application, originator, mortgage broker November 18, 2015 - My Wife & I purchased our house -/-/-. My wife is a - Employee. We have take out equity loan out on our property & put the money back into our home. - our Mortgage was sold to Penny Mac by - - Bank. - the home value dropped from $470000.00 to $280000.00 and Penny Mac was going to forgive $180000.00 of our Mortgage. We started the paper work with Penny Mac and they claimed that we were not qualified for and loan modification. We had to hire an Attorney in order to force Penny Mac to modify our mortgage. We were mislead by Penny Mac employees, lied to by Penny Mac empl... |
PennyMac Loan Services, LLC Mortgage application, originator, mortgage broker November 7, 2015 - When I established my mortgage loan with Pennymac, I was told that the PMI that was on the original loan would be dropped. As I look at the loan that was underwritten by Pennymac, I see that there is still PMI on my loan. This was promised to me by your organization. I want the PMI dropped, to disappear, to go away. My credit score is very high. I will refinance with someone else if you ca n't make this happen. Thank you, - - ... |
PennyMac Loan Services, LLC Mortgage application, originator, mortgage broker October 29, 2015 - The seller agents forced me to go with their preferred lender. My preferred lender could n't so this loan as this is a non-gut condo and referred me to - who are portfolio lender. The seller preferred lender is Penny mac and the loan originator pressured me to only go with them. The penny mac originator told me that they have a special deal with - and only then can do the loan for this Condo. How can - encourage monopoly in consumer finance market? The originator from - tried his best but could n't do the loan as he was either not given or given incomplete incorrect documentation f... |
PennyMac Loan Services, LLC Mortgage application, originator, mortgage broker June 8, 2015 - Since -/-/- - is no longer involvement with my loan, now in -/-/- - transfer my loan to PennyMac Loan Services. I want to know who is my bank, also I need the Holders of the note in date courses for - and PennyMac loan services.And notorarize all the documents with perjury of witness signed.... |
PennyMac Loan Services, LLC Mortgage application, originator, mortgage broker June 5, 2015 - This has been an ongoing problem of lenders/servicers in our purported loan. Starting with - and now moving onto PennyMac. There has been fraud in the inducement and continues in fraud as it progresses. Your - never informed us that our 'loan ' was actually meant to be a security. - - was never registered to file securities ( see attached letters from SEC ). We have no agreement with PennyMac and they have fraudulently procured our property through fraud. PennyMac has violate the National Mortgage Settlement Agreement and their own agreement with the FDIC. There is no way for a hom... |
PennyMac Loan Services, LLC Mortgage application, originator, mortgage broker May 1, 2015 - I responded to a marketing message from PennyMac and inquired about a refinance. I received a quote from - - and advised him that I will continue to shop around. I ended up finding a better deal and informed - and PennyMac customer Service that I will not be moving forward with them. I heard no response from - since, today I received a package in the mail that was sent to my address and had my home on the loan documents. However, there was PII data from another PennyMac consumer. ... |