Servis One, Inc. Mortgage Complaint

Servis One, Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account New Jersey

Hi I refinanced in -/-/-, BSI Mortage company is impossible to reach, when I do I get a different person and have to explain everything that happened since -/-/- again and again. I contacted the company that did my refinancing to get help and they were able to get someone to call but that was -/-/- and have n't heard from them since, numerous calls, phone messages left at ex - and company mainline, emails all go u answered. Since -/-/- when i changed home owners ins. My payment has n't been correct, numerous calls to old and new home owners to ensure that I was insured and I am, but now I 'm over paying my payment, paid my shortage in -/-/- and it went higher. Now that I did all the leg work to fix my homeowners .I have a Check for BSI for return because I had to reach my old homeowners that they paid due to incompetence. Now I 'm getting letters stating that I need to update my homeowners from BSI. I just do n't know where to turn now