Discover Student Loan Complaint

Non-federal student loan Can't repay my loan can't decrease my monthly payments

Discover Student loan department,

Non-federal student loan Can't repay my loan Can't decrease my monthly payments Florida

One of my student loan providers is Discover. I 've attempted to call them and ask them for a lower monthly payment plan but they advised they do not have any plans like that. They only offered to provide a forbearance in which I 'm not interested in because I do n't want to have my interest increase. I mailed them a request in writing to list all the options they have to help me pay them but they responded stating to give them a call. I am a graduate out of - - University and live pay check to pay check to get by. I feel the loan providers should be more flexible especially because this is a very known issue that happens to - and maybe - of graduates. Something must be done, this is simply unfair. I feel - - University is a scam and they promise a lot of things that they do n't keep.

Discover customer in Florida
Feb 23, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Consumer disputes how Discover handled their complaint

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints12/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20166/201610/201602.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverCan't repay my loan91.2%0.7%6.6%1.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't repay my loan0.1%5.2%0.4%4.8%88.5%1.1%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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