Discover Credit Card Complaint

Credit card protection / Debt protection

Discover Credit card department,

Credit card protection / Debt protection North Carolina

I. - - - - - - -, - sent me a letter stating they had been retained by Discover Bank, 2 ) notice of opportunity to contact within 30 days to dispute the debt, and 3 ) a statement they are a debt collector. The letter was delivered uncertified. II. I responded. In that letter, I asked, - - - - - - -, -, to validate the date. The letter stated to respond to a specific Notary Public ( who would verify and validate receipt of said validation ) within 30 days. The letter was sent by certified mail and received. III. I also pulled down my credit report and saw that this debt had been charged off.


ISSUE : This firm stated they were retained by Discover Bank. That claim is patently false, since the debt was charged off. If Insert Original Lender was still pursuing this debt, it would not be at that status, so this firm has made a false statement regarding its disposition on this matter. Further, this firm has stated they are a debt collector further down in the letter. This indicates that they obtained this debt as third party debt collector. The statements made by - - - - - - -, - in the letter are fraudulent and misleading, and intended to intimidate. Further, - - - - - - -, - has extended this fraud into court.

Discover customer in North Carolina
Feb 21, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20147/20148/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20165/20166/20167/20168/20169/201611/201612/20161/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverCredit card protection / Debt protection47.5%36.3%7.5%4.4%2.5%1.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit card protection / Debt protection0.2%7.8%6.7%5.5%0.4%26.6%52.4%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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