Discover Credit Card Complaint

Delinquent account

Discover Credit card department,

Delinquent account Texas

I have Discover for my Credit card and for a personal loan. For some odd reason discover never received my payments, which I have everything on auto-pay. I have been paying double with both accounts to get caught up, but now they are telling me my account wont be unlocked until - 2016.

Discover customer in Texas
Feb 18, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

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How Discover handles Delinquent account complaints

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints12/20111/20125/20126/20127/20128/20129/201210/201211/201212/20122/20133/20134/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20164/20165/20166/20167/201611/201612/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverDelinquent account64.2%4.1%26.8%0.8%0.8%3.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDelinquent account0.9%64.9%14.0%16.5%0.9%2.1%0.7%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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