Conventional fixed mortgage Loan servicing, payments, escrow account
HSBC North America Holdings Inc. Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account New Jersey
Due to an error ( not submitting insurance payment from our escrow ) on the part of the Mortgage Servicer, beginning 2 years previous of notification to me, I was placed on " Force-Placed '' Insurance, and the payments went up from aprox. $1900.00 per month to almost $2600.00 per month. Even after we got our own insurance, we were considered a " High Risk '' insurance, and ca n't get the rate we used to have, but now have a $2300.00 per month payment to deal with. I want to get my old payment back, as now this is a major struggle to meet payments, and I fear that I will lose my home due to someone 's ineptitude. HSBC 's attitude has been one of aloof indignation.
HSBC North America Holdings Inc. customer in New Jersey
Feb 17, 2016
* Source: CFPB Complaint Database
HSBC North America Holdings Inc. response to complaint:
In progress
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