Academy Mortgage Mortgage Complaint

Other mortgage Application, originator, mortgage broker

Academy Mortgage Mortgage department,

Other mortgage Application, originator, mortgage broker District of Columbia

I contacted -, a company who provide services to mortgage lenders and mortgage companies, on Monday, - -, - regarding their unauthorized hard hit inquiry on my credit report. - stated that they received authorization on - -, - to pull my credit from Academy Mortgage Corporation. I did not authorize or give my consent for either company to pull my credit. I did not apply for a mortgage with either company.

Academy Mortgage customer in District of Columbia
Feb 17, 2016

* Source: CFPB Complaint Database

Academy Mortgage response to complaint:
Closed with explanation

Consumer disputes how Academy Mortgage handled their complaint

Created with Highcharts 4.2.3Academy MortgageComplaint HistoryComplaints6/201212/20139/201410/20142/20153/20156/20157/20159/20152/20163/20165/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Academy MortgageApplication, originator, mortgage broker92.9%7.1%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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