Citizens Financial Group, Inc. Bank Account Or Service Complaint

Citizens Financial Group, Inc. Bank account or service department,

Checking account Problems caused by my funds being low Massachusetts

I transferred $500.00 to my Citizens Bank checking account on or about -/-/16. When I withdrew $200.00 on -/-/16, the balance reflected at the ATM machine was $440.00. One day later, my balance reflected - $53.00, and a $35.00 fee was assessed as an overdraft charge. When I messaged Citizens Bank online, " - - '' informed me that the $500.00 did not show up in my account until -/-/16, and that the $35.00 fee would not be waived. However, as I checked my account balance at the ATM ( Citizens Bank 's own ATM machine! ) and it was over $600.00, I do not believe a $35.00 fee should have been assessed. I am happy to file a - or any other complaint as needed to achieve this refund, as the fee assessed was clearly fraudulent.