TransUnion Credit Reporting Complaint

Credit monitoring or identity protection billing dispute

TransUnion Credit reporting department,

Credit monitoring or identity protection Billing dispute West Virginia

On - -, 2016 I went to TransUnion where I intended to pay $1.00 charge to see my credit score. I was careful to look around to make sure that I did n't sign up for a monthly credit monitoring service because the website felt like it was n't designed to be clear about what I was about to pay for. I wanted to see my credit score and felt like any of the - major credit bureau 's surely would n't be predatory. I woke up this - with a $19.00 charge from TransUnion and a $21.00 charge from -. I happened to get an email from my credit card company alerting me to transactions. Otherwise, I would have never noticed these charges. After much searching, it turns out that the only way to cancel these services is to call. None of these services sent me an email receipt. I would like the CFPB to stop the - credit bureau 's from operating in shady ways to make money. These bureaus exist to reflect our individual integrity to potential creditors. They should operate with the highest level of integrity and not take advantage of people with confusing and tricky tactics.

TransUnion customer in West Virginia
Feb 14, 2016

* Source: CFPB Complaint Database

TransUnion response to complaint:
Closed with monetary relief

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