U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

Home equity loan or line of credit Credit decision / Underwriting Minnesota

My name is - - and we have a first and second mortgage with US Bank. Due a business venture that did n't pan out, we eventually had to file a chapter - bankruptcy with a discharge date of - -, -. We were able to get our first mortgage modified after a 3 month pre-trial period in -. The second mortgage was supposed to be modified along with the first but was eventually denied for reasons unknown. We decided recently to apply for again for assistance on the second mortgage modification in - of -, and were eventually granted a 3 month pre-trial that finished in - -. Since then however, no permanent modification has been presented even though we continue to make payments for the pre-trial amount. Foreclosure sale dates have been pushed back numerous times as well as this lingers in review. My relationship manager continues to say she is waiting to hear from her supervisor whom is waiting to hear from management on the status of the modification paperwork. We are hoping to have this holding pattern cease and the permanent modification plan to be presented so that we can get this loan fully back on track.