TransUnion Credit reporting department,
Incorrect information on credit report Account status Texas
We settled a dispute with a local hospital on - -, 2013. By reaching the settlement, we agreed to withdraw our legal complaints against the hospital, and the hospital agreed to accept an amount smaller than originally billed. It was stated in the settlement letter that by offering and accepting the settlement, both parties agree to release each other of any and all claims related to this account. The issue is, with this settlement, we have withdrawn our claims against the hospital, yet, they still have a negative statement on our credit report? Why? If the law allows them to continue to post this adverse statement on our credit report, even with this settlement, then at least, they can include a more clear statement in the Status section, such as, " Account settled on - -, 2013. Both parties agree to release each other from all claims relating to this account ''. This statement is more representative of the true status of this account, instead of the current description in our credit report, which carries the connotation that somehow, we still owe them money.
TransUnion customer in Texas
Feb 12, 2016
* Source: CFPB Complaint Database
TransUnion response to complaint:
Closed with explanation
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