TransUnion Account Status Complaints

Review and analysis of over 6,492 complaints against TransUnion

TransUnion consumers have reported over 6,492 official complaints related to Account status. Out of the 6,492 consumer complaints against TransUnion, 13% were disputed by the consumer (i.e. the consumer was not happy with how TransUnion responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against TransUnion resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 18% resulted in non-monetary compensation.

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New Account Status Consumer Complaints


TransUnion Credit reporting incorrect information on credit report account status

February 16, 2016 - The debt collector verbally agreed and submitted for removal in -/-/2015. As of this request they have not been removed by the credit reporting agencies. I have requested and received and have attached a copy of the removal request from the debt collector. The debt collector is - - - and there are - " Clients '' 1. - - - -. 2. - - - 3. - -, - ...

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TransUnion Credit reporting incorrect information on credit report account status

February 15, 2016 - Transunion is reporting - on my credit report enclosed this is not mine please remove it asap. ...

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TransUnion Credit reporting incorrect information on credit report account status

February 12, 2016 - I completed my bankruptcy and received a discharge and final paperwork to show that everything had been paid. Transunion refuses to update my account to show bankruptcy is complete. Also, the company workers are very rude and tried to submit it for investigation and refused to take it ...

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TransUnion Credit reporting incorrect information on credit report account status

February 12, 2016 - I was in a settlement agreement on a retail credit card with an attorney based debt collection agency nearly three years ago. We agreed upon a settlement amount. I paid the said amount in full in - of 2013. It was agreed upon that the agency would report this information to the credit bureaus accordingly ; they did not. The information is still being reported negatively to credit agencies. This collection agency is very aggressive and quick to file suits against consumers. They should be sanctioned for this action. I understand this is the risk for bad financial decisions, but if you honor ...

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TransUnion Credit reporting incorrect information on credit report account status

February 12, 2016 - We settled a dispute with a local hospital on - -, 2013. By reaching the settlement, we agreed to withdraw our legal complaints against the hospital, and the hospital agreed to accept an amount smaller than originally billed. It was stated in the settlement letter that by offering and accepting the settlement, both parties agree to release each other of any and all claims related to this account. The issue is, with this settlement, we have withdrawn our claims against the hospital, yet, they still have a negative statement on our credit report? Why? If the law allows them to continue...

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TransUnion Credit reporting incorrect information on credit report account status

February 11, 2016 - I paid a - card in full but there was accumulated interest that was not on my statement. I was not made aware of that until after I had a 30 day late put on my credit report. I paid the balance in full soon as I found out about it. I contacted - but they would not correct the situation. ...

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TransUnion Credit reporting incorrect information on credit report account status

February 11, 2016 - Trans Union is misreporting my - account. It was charged off in - however, - is reporting 120 days late to Trans Union as recent as - -. Please get - and Trans Union to correct this item right away as it is destroying my credit. ...

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TransUnion Credit reporting incorrect information on credit report account status

February 10, 2016 - Reflecting incorrect payment status. Have been on time. ...

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TransUnion Credit reporting incorrect information on credit report account status

February 10, 2016 - - - is reporting incorrectly, payments have been on time, the vehicle was turned in on time to the dealership. ...

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TransUnion Credit reporting incorrect information on credit report account status

February 9, 2016 - - continues not to update my credit file with all - bureaus they state foreclosure an wrong amount I owe. ...

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TransUnion Credit reporting incorrect information on credit report account status

February 8, 2016 - The last payment on this account was -/-/-.- claim the last payment -/-/- I wrote - a letter asking for a payment identifier for the last payment the only thing i got was who the account was sold to so i contacted - - at - ext- - and spoke with - on -/-/- at - she advised me that - - do n't have the account. How can - report to the credit bureaus the last payment but they cant send me the last payment identifier.. ...

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TransUnion Credit reporting incorrect information on credit report account status

February 8, 2016 - TransUnion is reporting an account with - - twice and both are showing charged off with a balance. There was only - account and I have spoken to several people at - - about this issue. - - indicated there was just - and there was no balance because it was an account they were given from a different company. The letter that I received from - - and forwarded to all three bureaus shows there is no money owed along with a contact person 's name phone number. I do n't understand why TransUnion continues to report it twice and with a balance. ...

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TransUnion Credit reporting incorrect information on credit report account status

February 7, 2016 - trans union has shared my other accounts to show how much I am paying per month on all open accounts and the information supplied is incorrect. ...

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TransUnion Credit reporting incorrect information on credit report account status

February 5, 2016 - On - 2015 I was shopping for a car and have several hard inquiries on my credit report. The shopping was done in two days and I have - hard inquires on my credit report which are affecting it negatively. On - 2015 I was shopping for a personal loan and have - hard inquiries on my credit report. The shopping was done in 1 day and I have - hard inquries on my credit report which are affecting it negatively. ...

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TransUnion Credit reporting incorrect information on credit report account status

February 2, 2016 - CREDIT REPORT ( TRANSUNION ) IS CURRENTLY REPORTING ERRONEOUS SCORING INFORMATION AFFECTING MY FINANCES, CURRENTLY GOING THROUGH SBA FUNDING, THEREFORE THE FINANCES ARE CRITICAL AND MY REPORT IS DETRIMENTAL. TRANSUNION LACK OF TRANSPARENCY IS PUTTING MY BUSINESS STABILITY IN JEOPARDY. ...

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TransUnion Credit reporting incorrect information on credit report account status

February 1, 2016 - Transunion has been reporting on my credit report since 2013 charge off bad debt on - account ending in -. This was sent to court in - 2013 with a ruling of dismissed with prejudice and also stating I am not liable for said debt account. I contacted - in whom the account was sold to. The case has been deleted with them and also they reported the corrected information to all three credit reporters on - -, 2013 with a AUD number of -. However it continues to be reported as bad debt and derogatory. I have enclosed the court documents an advise Transunion to delete this accoun...

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TransUnion Credit reporting incorrect information on credit report account status

February 1, 2016 - All ( - ) Credit Reporting Bureaus are reporting the closed - Account as a Repossession. The fact of the matter is, I paid off the entirety of this loan in advance of the maturity date and I hold the title and lien release to the vehicle. No Repossession ever occurred yet after - CFPB complaints with - and these - complaints - - for each credit reporting bureaus, they can not accurately report the " correct '' status and would rather ruin someone 's credit score than do their " due diligence '' ...

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TransUnion Credit reporting incorrect information on credit report account status

January 31, 2016 - I contacted Transunion to clear up a record regarding a settled debt, and received a message saying it would have to be " manually processed. '' I did not hear from them after two months. Here is the background settled a debt with - - - - -. At the time of settlement they created a new account number for the debt, stating in their letter that it was for internal purposes only. After settling the debt it still shows up on my credit report as " charged off '' rather than " settled. '' In my understanding this single debt ( regardless of if it is tracked under - account number...

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TransUnion Credit reporting incorrect information on credit report account status

January 29, 2016 - Transunion is reporting me 90 days late twice. last reported - 2015. This is incorrect. I have paid on time ...

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TransUnion Credit reporting incorrect information on credit report account status

January 28, 2016 - - - services continues to report a negative payment history item on my transunion credit report. - - - stated that they informed transunion to remove any negative items from - - thereafter, however when I spoke to a transunion representative she indicated that - stop reporting the item in - -. - - services was not suppose to make any more reporting on credit report once I declared Bankruptcy Back in - -, however they continued report me being over 120 days late on payments. I think transunion had an ovesite of this matter. Also I completed a student lo...

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TransUnion Credit reporting incorrect information on credit report account status

January 28, 2016 - I have resolved a credit issue and am in possession of the letter from the creditor to delete the record from my credit report. I tried to use TransUnion website to do this but it is fraught with technical problems and the process failed. I proceeded to call the telephone support number which is - -. These people registered the case but I am unable to supply supporting documentation ( the - page letter ) because 1. the FA- number at TransUnion does not work, 2. they do not use email and 3. they request I use snail mail which will delay removal of the offending record. The process will...

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TransUnion Credit reporting incorrect information on credit report account status

January 27, 2016 - I filed a dispute in - 2015 for an inaccurate 30 day late payment currently reflected on my TransUnion account for - - - credit history report. My account inaccurately reflects a late payment for - 2015. This inaccuracy occurred because of a fraudulent transaction The - - allow to occur with my credit card number in another State. The fraudulent transaction occurred in -, 2015. This was investigated and correctly found by The - - as fraudulent. When I discovered and reported the fraudulent transaction, The - - closed my original account number and issued me ...

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TransUnion Credit reporting incorrect information on credit report account status

January 27, 2016 - The - - - was included in the bankruptcy which was discharged - -, 2015 case # -. The loan should be removed immediately. This bad credit reporting has resulted in dropping my score - points and is ruining my credit rating. ...

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TransUnion Credit reporting incorrect information on credit report account status

January 24, 2016 - Ive asked to have the comments " less than full balance '' to be removed from my credit report. The settlement was for the " FULL '' balance, I 've sent documents from the company confirming this and Transunion still reports incorrectly should just be paid. ...

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TransUnion Credit reporting incorrect information on credit report account status

January 23, 2016 - REGARDING -TRANSUNION DEROGATORY REPORTING - has refused to provide answers to questions requested by me and my attorney to support the reporting of derogatory information to -, - and Transunion regarding an alleged debt to my account. On or about - - unauthorized charges were made to my - - credit card ( by -. ) If - mailed statements they were sent to an incorrect mailing address. Additionally, any contact information - had on record, including my email, work address and phone number were incorrect as well. I discovered this in - - when I reviewed my cre...

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TransUnion Credit reporting incorrect information on credit report account status

January 23, 2016 - My credit score dropped by - points with no explanation with TransU. I have paid my bills on time to all parties. Therefore, it is unfair to deduct from my credit score - points without explanation of why this was done. This leaves me in the blind as to why these points were taken and how to get them put back on my credit report. My score should remain at - or disclosure must be made so that I can seek a remedy. ...

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TransUnion Credit reporting incorrect information on credit report account status

January 22, 2016 - This account is reporting inaccurate # - and this account - does not belong to me. The accounts being reported inaccurately are hindering me from gaining a proper credit rating. I request that agents of Transunion go beyond a cursory investigation into this mater. ...

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TransUnion Credit reporting incorrect information on credit report account status

January 22, 2016 - BACK ON - - 2016 I RECEIVED A CALL FROM A LOCAL LOAN CO. WHICH THEY SAID IF I WOULD COME UP AND PAY THE LOAN OFF IT WOULD BE LESS THAN WHAT IT NORMALLY IS SO I WENET UP AND PAID IT OFF AND TRANSUNION AND - AND PROBALY - STILL HAVE IT ON MY CREDIT REPORT IF THESE COMPANIES DO N'T UPDATE THERE RECORDS WHY ARE THEY STILL IN BUSINESS BECAUSE THEY CAN - ALOT OF PEOPLES LIFES UP THANK YOU. ...

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TransUnion Credit reporting incorrect information on credit report account status

January 21, 2016 - ( 1 ) There are - separate collection charges for $780.00 from different agencies. This is only - unpaid bill. It is an ambulance charge. I have been told no medical charges are to be included in credit reports. ( 2 ) The unpaid - - bill is likewise a medical charge from the same situation. As it is medical, should it be included? The actual emergency occurred 7 years ago when I was in a minimum wage job with no insurance. ( 3 ) The - account is the result of a neighbor getting my code, then getting into our home computers and again somehow getting the code when we changed i...

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TransUnion Credit reporting incorrect information on credit report account status

January 20, 2016 - in 2006 my wife had - and the final bill was - dollars which insurance paid - and I paid -, some how a small bill for - was overlooked and sent to - - in - -, SD which I paid right away and - - said they would recall the debt, well it never happened and 10 years later it is still showing as a paid collection account effecting my credit score and interest rates when I am applying for loans, each financial institution mentions it every time and that it effects my score by - points, I have gone to long lengths with - and - to get this removed and they -...

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TransUnion Credit reporting incorrect information on credit report account status

January 20, 2016 - - Bank sent me an - for $2400.00 a credit card account back in 2014. I added it to my tax return and I thought they would update the balance with the credit bureaus. However I looked at my credit report today and it is still reporting a balance of $2400.00. This negative reporting is hindering my credit report and score and I would appreciate it if you investigated this account with -. ...

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TransUnion Credit reporting incorrect information on credit report account status

January 19, 2016 - - To : The Consumer Financial Protection Bureau ( CFPB ) Credit Report Error Resolution Department From : ( This Debtor ) copy to TransUnion -, -. - - -, - -, - - -, CA - ( Re : Failed Resolution of Dispute file # - ) copy also to - - - - - - - - - - - - -, - -, - A - - - - - ( Re : TransUnion Credit Report of Debtor - - - Card # -, -. - # - ) Subject : CFPB - ( of - ) Complaint ( - ) filed by the Debtor of the Negligently Failed 7-Year End Date Error Removals of th...

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TransUnion Credit reporting incorrect information on credit report account status

January 19, 2016 - This complaint was resolved by its removal from Experian on -/-/-. This was my Case number : - How do I get it removed from Transunion and Equifax? I am disputing the only adverse account on my report, which is - # - ( - - ) for the amount of $410.00. This entry is totally fraudulent and I am requesting that it be removed immediately. Here are the facts : - failed to provide service for the amount which was agreed to, and subsequently terminated my service after ten months of service. - broke the agreement by not only overcharging me every month but also by termi...

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TransUnion Credit reporting incorrect information on credit report account status

January 19, 2016 - I filed a dispute with TrasnUnion contesting the fact that when I contacted the agency - - -, they were unable to provide a financial statement spelling out how much I owe, the terms of payment, etc. I attempted to call directly the timeshare company, which is NOT the agency reporting, and was transferred to another collection agency, a different timeshare agency etc. Still nothing in writing explaining the reporting on only TransUnion account. I was told by TransUnion they are satisfied with - 's electronic response of " the information is correct '' and they are satisfied closing...

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TransUnion Credit reporting incorrect information on credit report account status

January 19, 2016 - TransUnion continues to report obviously incorrect information for the - account on my credit report. It shows a 90 day late payment for -/-/-. It is not possible to be 90 days late in a 30 day period. Moreover, if payment was 90 days overdue for the 30 day period of -/-/- ( which defies basic logic ) why does the report show on time payments for the following adjacent months : -/-/- ; -/-/- ; -/-/- ; - ; and -/-/-? Transunion has an obligation not only to verify information reported from a creditor, it is also obliged to report information accurately, which...

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TransUnion Credit reporting incorrect information on credit report account status

January 19, 2016 - I disputed an item from my credit report. I included all documents ( Lease agreement, rent stubs ( - - - ), 30-Day Notice to Vacate, Collection letter ), and it still shows that I owe a debt. I have included the Credit report as well ...

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TransUnion Credit reporting incorrect information on credit report account status

January 19, 2016 - we have disputed with all of them for years, under the fair credit act anything in collections gets deleted because we do not have a agreement with the collections company we have a agreement with the credit card company and they will not remove them at all ...

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TransUnion Credit reporting incorrect information on credit report account status

January 18, 2016 - Credit score for Transunion has changed by almost - pointsd and I have paid all accounts on time with no closing of any accounts. ...

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TransUnion Credit reporting incorrect information on credit report account status

January 18, 2016 - - - - has reported on two occasions within the last two months a collection account to all credit bureaus in my name in error. This reporting problem /error was cleared up in -/-/- and was deleted by Stellar but was again reported as a collection account -/-/-. This has caused my credit score to dropped, undue stress, countless hours of time spent on trying to get this resolved. Additionally, I was not notified that a collection item was reported. Only because I pay credit bureaus to monitor my account that I was alerted of the collection account. This is not fair to me and ...

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TransUnion Credit reporting incorrect information on credit report account status

January 18, 2016 - That Transunion needs to update in the Payment and/or Account Payment History the status for each month. These areas are incomplete as of this writing. The amount past due is incorrect $58000.00 the amount past due amount based on their letter of acceleration dated - -, - is AMOUNT PAST DUE $2900.00 The account is only 120 days past due as of - -, -. MY CREDIT SCORE SHOULD BE BASED ON THE FORECLOSURE IN - NOT - ...

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TransUnion Credit reporting incorrect information on credit report account status

January 18, 2016 - Credit Reporting Agency fails to removed inaccurate account from my credit report. There is an account with - - - which began reporting on - 2015, and have been reporting ever since to day. The problem is I was in a no assest based Chapter - bankruptcy that was discharged on -. This debt is from -, and the Credit Reporting agency refuses to delete. This debt ca n't be assigned to - - system on - if all debts were discharged on -. Thus - - - has no collection authority on a discharged debt nor can they be assigned an already discharged debt. I hav...

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TransUnion Credit reporting incorrect information on credit report account status

January 17, 2016 - Upon checking my credit report I noticed I had a debt that I was n't aware of. ...

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TransUnion Credit reporting incorrect information on credit report account status

January 15, 2016 - There is a - - item on my Transunion and - credit reports listed as " charged off as bad debt '' and showing a balance of $280.00 and past due of $100.00. This account went into default in 2000, date of last payment is - -, 2000. There has not been any activity on this account since 2000 which far exceeds the 7 year reporting period. I have disputed this account with both credit reporting agencies and both come back with no explanation except that it a valid account. ...

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TransUnion Credit reporting incorrect information on credit report account status

January 15, 2016 - To whom it may concern, thank you for taking the time looking at my case. this fraudulent information that was reported to all credit services really cripple me as a consumer and my credit score I never was late with payment to - this account was paid in full and all equipment was returned on time to them by ups in the mean time the way they place their - on my roof they made halls and damage to my wall every month that I was getting a bill it was different we me and my wife had to be on the phone talking to - for hours the inconvenience the damage to my credit report I will sue for d...

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TransUnion Credit reporting incorrect information on credit report account status

January 15, 2016 - I paid off the balance but the account still showing in open/collection status ...

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TransUnion Credit reporting incorrect information on credit report account status

January 14, 2016 - - - is reporting - open accounts that are discharged through a bankruptcy i have been trying to resolve this but - - insists that this is the information they are receiving from trans union. ...

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TransUnion Credit reporting incorrect information on credit report account status

January 13, 2016 - My credit score is below - and there does not appear to be justification for the low score. the credit reporting reasons for the low score : " too many delinquencies, too many credit reporting requests, proportion of balances too high ''. these reasons do not appear valid : there are almost no delinquencies within - mo, there are very few credit reporting requests in past 12 mo and the balances for debt to income are 40 %. ...

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TransUnion Credit reporting incorrect information on credit report account status

January 13, 2016 - On -/-/2016 - TranUnion is reporting that my vehicle was repossessed by - - even thought I paid off my vehicle in full a couple months ago and - - send me the title documents. I noticed my credit score dropped - points since this error occurred. It is so interesting that when these companies make mistakes it is always in their favor and never in the favor of the consumer. Please help me in getting this matter resolved as I am unable to contact anyone at the credit bureau to correct this error. ...

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TransUnion Credit reporting incorrect information on credit report account status

January 13, 2016 - - has Charged off a - in -, and have added it to my Trans Union and - credit reports as a brand new Unpaid Charge Off Debt, plunging my credit score, they have done this for the past 3 years every -, the most recent is - - -. I live in Colorado and the statue of limitations is 6 years, it is illegal for - - or any creditor when a debt is old to put it on a credit report as a brand new debt. I have disputed this with both - - and The Credit Bureaus they will not remove this debt. I have - other - and a - with - - that are paid on time every sin...

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TransUnion Credit reporting incorrect information on credit report account status

January 12, 2016 - The status of the payment history on my Mortgage account is incorrect. Hi. My issue concerns the lack of accurate and proper reporting of payments on my credit report. I have never been late with my payments. I have actually paid 90 % of them early. This is concerning my Mortgage payment history with a company named - - - - - -. Once again, I have never been late with even a single payment to them. However, - has reported me as being late 9 times and at 180 days late on each -. I have receipts for each and every - of them to prove it too. I am including them. There ...

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TransUnion Credit reporting incorrect information on credit report account status

January 12, 2016 - I am trying to refinance my home mortgage. When my broker tried to pull the loan, there was an account from a company called Department of education ( # - ) and ( # - ) showing 90 days plus late on Transunion and -. This account should not be late because I have made all my payments since my loan was consolidated. I called the department of education and their database has my account as current and they are not reporting me as late to the credit bureau. This should not be listed on my credit as late because I am current. I have tried to challenge this account on several occasions but ...

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TransUnion Credit reporting incorrect information on credit report account status

January 11, 2016 - I have ( - ) credit card entries from - - that I have no knowledge of. After applying for an auto loan a few months ago I discovered the inaccurate listings. I disputed them with the credit bureaus and they came back verified. I sent a certified letter to - - requesting an investigation. It has been over 45 days and I have not received anything back from - -. No signed contract, itemization of charges or any relevant or sufficient proof that gives them the right to collect on this debt or damage my credit rating. Under the FCRA and FDCPA this negligence is a clear violatio...

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TransUnion Credit reporting incorrect information on credit report account status

January 10, 2016 - - - is reporting a debt balance of $760.00 on all - of my consumer credit reports. This debt balance was supposed to have been paided by - when I switched from - to - in - 2015. The debt balance was supposed to have been paided by - as part of their Cut Your Bill in half advertisement. - stated in their Cut your bill in Half promotion that when you switch to their company from your old cell phone provider that would pay the remaining portion of your prior bill. - has not paid this balance and - is reporting this balance to the - consumer credit agencies. S...

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TransUnion Credit reporting incorrect information on credit report account status

January 9, 2016 - - ( - ) first missed payment -/-/-. Target gets judgement -/-/-. 7 years credit reporting should end -/-/-. Trans Union says -. Does a creditor get - chances to report bad debt 7 years to the credit agencies? First with the first missed payment and second for a judgement for same debt., in my case 1 year later. Loophole : Creditor can report debt when first delinquent then wait till the last month of the 7 year period, obtain a judgement for same debt then get another 7 years of reporting for a total of 14 years of reporting to credit report agencies for - debt. F...

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TransUnion Credit reporting incorrect information on credit report account status

January 7, 2016 - I received a copy of my credit report sometime in -. It shows I had a 30 day late payment to - Account - which was not true because I have had a - balance for quite some time. I called - and they admitted their mistake, then sent me a letter dated - - stated they would delete the delinquency from the credit report. I waited 30 days and it had appeared to be removed from - and -, but not Transunion. First I filed an online dispute with Transunion ( case - ). It came back with the delinquency still showing up. I called Transunion and they said it was - fault. I c...

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TransUnion Credit reporting incorrect information on credit report account status

January 4, 2016 - The Statute Limitation on this account has passed. ...

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TransUnion Credit reporting incorrect information on credit report account status

January 4, 2016 - I fully paid account and closed it. The credit card owed me a balance of $50.00. I had to call and have the amount checked and put in the account. Now the account is being reported as restricted, dropping my credit score during the holiday shopping season. High interest, annual fees, and poor service is why I closed this account. I believe this was a malicious act ... - - account # - Thanks ...

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TransUnion Credit reporting incorrect information on credit report account status

January 2, 2016 - - mortgage is reporting to all bureaus of delinquency. I contacted - and disputed the matter and it was removed. Transunion is NOT showing a late payment and also - failed to remove the error. The charts that reveals the monthly payments are green and paid as agreed but yet, - is still reporting to the other - transunion and - as delinquent. Transunion is also reporting my age of first credit to be at 6yrs 3mths which is false ...

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TransUnion Credit reporting incorrect information on credit report account status

January 1, 2016 - I disputed an Item from the City of - utility bill which states after the investigation that it is still vailid an has a date of -/-/- which I vacted this property in -/-/- and it was sold in -/-/- yet 3 years later they say this bill was delinquent. I am sure I paid this bill but can not find my reciept but it is definitely older than 7 years old and I feel this is because of my - name that - is refusing to release this debt. this is why Im making a complaint. ...

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TransUnion Credit reporting incorrect information on credit report account status

January 1, 2016 - I 've submitted multiple disputes to Transunion in regards to collection accounts that - - - and - - - have inserted into my credit report as credit tradelines. I provided documentation to Transunion on different occasions and each time the accounts come back verified. I supplied Transunion a copy of their own documentation showing how a collection account should be reported and they still have not deleted the inaccurate information. - - and - purchased delinquent charged off credits cards and are now misrepresenting themselves as a Debt buyer and my original credito...

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