Navy FCU Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Navy FCU Consumer Loan department,

Vehicle loan Problems when you are unable to pay Virginia

On -/-/2016, I received a notification letter from Navy Federal Credit Union making threats to repossess my - Nissan Pathfinder stating that it will be used as partial collateral on my auto loan account which Navy Federal Credit Union claims is in " default ''. My account is not in default and I have been making monthly payments but the collection department does not seem to have records of my payments but the other departments have records of my payments. I am getting daily calls and computer calls from them about an account that I am making payments on. The number that the Navy Federal Collection Department is calling me from is -.

Navy FCU customer in Virginia
Feb 08, 2016

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Navy FCUComplaint HistoryComplaints3/20124/20129/201212/20121/20132/20139/201310/201311/20132/20143/20145/20147/20149/201410/201411/201412/20141/20153/20154/20155/20156/20157/20158/20159/201510/201511/20152/20163/20168/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Navy FCUProblems when you are unable to pay2.1%59.6%4.3%14.9%4.3%14.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems when you are unable to pay0.7%9.6%1.3%0.2%1.8%4.3%80.7%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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