Discover Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Discover Bank account or service department,

Checking account Account opening, closing, or management New Jersey

Hello, I opened an account with Discover Bank and a bonus offer code of -. Through this bonus if Discover Bank received an ACH deposit to my account for over - dollars per month I would be eligible for a - dollar bonus. I met these requirements as of - 2015. Their fine print states that the bonus will be deposited within 30 days of fulfilling the deposit requirement. I opened my account - - 2015. I have spoken to Discover Bank on two different occasions now and they have not been clear about depositing the bonus owed to me.

Discover customer in New Jersey
Feb 02, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

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How Discover handles Account opening, closing, or management complaints

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints3/20124/20127/20128/20129/201210/201212/20122/20133/20134/20135/20136/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverAccount opening, closing, or management60.2%24.9%9.4%1.1%4.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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