Stonegate Mortgage Corporation Mortgage Complaint

FHA mortgage Settlement process and costs

Stonegate Mortgage Corporation Mortgage department,

FHA mortgage Settlement process and costs California

I was offered terms to refinance a current FHA home loan, and proceeded with the loan origination. They were made aware that the seasoning requirement from a previous short-sale was not going to be met until the end of - 2015, however I was assured that they can originate the loan sooner, but would not close it until the seasoning timeframe was met in -. As we neared closure, I was then informed that the underwriters would not accept the loan since it was originated prior to the seasoning requirement, and was not acceptable even if closure would not happen until -. This was not in alignment with what I was originally told. The rate lock then expired and another loan was originated in -. This loan then sat waiting for " pricing exemptions '' and other rate adjustments that the loan officer was trying to push through to match the original terms from the 1st origination. This then lead to another expiration of the rate lock. Now, the mortgage company is offering me terms that are much different from what was originally agreed to, which includes a higher loan amount to cover the rate re-lock fees ( which expired due to issues on their end ), as well as to cover PMI, which they said was going to be lender-paid in the original terms. They 've also done a 2nd appraisal to on the property in order to try and further adjust terms and costs.

Stonegate Mortgage Corporation customer in California
Jan 15, 2016

* Source: CFPB Complaint Database

Stonegate Mortgage Corporation response to complaint:
Closed with monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more