DriveTime Consumer Loan Complaint

DriveTime Consumer Loan department,

Vehicle loan Managing the loan or lease Florida

I got a loan with Drive Time in -/-/- till -/-/-, was charges 25 % rate, I was never late or missed a payment. -/-/- I discovered my payments history was not reported to any of the credit agencies. Drive Time claimed it was a mistake and they would fix it. Mean time they gave me a letter showing my perfect payment history. -/-/- I found out Drive time still did not report my history , Drive time tells they are not going to report it because I had filed Ch - prior to getting the loan. This makes no sense, since the only reason I got the loan and paid 25 % is to build my credit. Please help