Discover Credit Card Complaint

Billing disputes

Discover Credit card department,

Billing disputes Alabama

Discover Financial Services posted a negative statement I was late in making a payment. Not true - - - - of -, - issued a legal document, and notified Discover Credit Card that I do not owe them the UNAUTHORIZED charges they originally submitted back in - 2015 for $1400.00 and $450.00. I never did business with this company other than get an estimate via phone with - -. I believe that their Quality Assurance guy -, after talking to my son, may have been the culprit for these postings the next day. I faxed all the executives in IL a copy of the legal document and also mailed a copy to their Dispute Center ( which incidentally told me via " - '' to stop sending them emails ). I got no confirmation from them that they received this document. I called - - - to help me, but apparently there was nothing they could do according to them. Discover has ruined my pristine credit of many, many years. I am recovering from - in -, - and longing to go home to my state of - and get proper medical treatment. Please help me. Thanks.

Discover customer in Alabama
Jan 12, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201612/20160510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverBilling disputes49.9%36.5%4.5%3.8%4.0%1.1%0.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.1%6.4%4.6%3.9%0.8%32.3%51.5%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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