PNC Bank N.A. Credit Card Complaint

PNC Bank N.A. Credit card department,

Balance transfer New Jersey

I made a balance transfer of approximately $6300.00 to my PNC - - card using a PNC balance transfer check. The balance transfer offered 0 % APR through the - - billing. When I received my - - statement, I noticed an interest charge of $72.00. I called customer service for an explanation and was told that the 0 % balance transfer offer had expired for the check I used. Upon examination of the balance transfer checks used, I noticed an expiration date was NOT posted on the checks. Information on the page that the checks were printed on stated that the balance transfer checks were only good for 90 days after opening the account, therefore the interest charges were correctly applied. My complaint is that most, if not all banks, clearly state the date for which the balance transfer checks are good on the face of the check. PNC did NOT include an expiration date on the face of the balance transfer checks making it much more difficult for the customer


So in total, I paid PNC bank $310.00 ( $240.00 balance transfer fee + $73.00 interest ) for the " privilege '' of transferring to a high rate 13 % PNC card. I was now forced to pay off the $6600.00 balance due to the high PNC 13 % interest. Basically I paid PNC $310.00 for no good reason. I wrote a complaint letter to PNC and a customer service representative contacted me at the end of - - stating that they did receive my letter. About a week later I placed a call to the representative and left a message requesting an update on the status of my complaint. As of this date, I have not received a call back nor a resolution.