Homebridge Financial Services, Inc. Mortgage Complaint

Homebridge Financial Services, Inc. Mortgage department,

VA mortgage Loan servicing, payments, escrow account Wisconsin

On -/-/- I contacted Homebridge Financ to find out why we had not received our escrow check to pay our -/-/- taxes They said they would pay it themselves instead of us paying it They then said they did not receive a tax bill so i faxed to them -/-/- i contacted them on -/-/- cause taxes still not paid then again -/-/- check still not mailed. they then said i signed a paper work stating i for them to pay the taxes for us NOT TRUE. When we were with - our escrow check was always mailed to us by -/-/- so that we could pay our taxes within the same year. Someone also indicated to me that as long as our taxes are paid by -/-/- you will still be able to file your taxes by - when the check finally arrived it was -/-/- it was shown the check was cut on -/-/- but the envelope post mark date was -/-/- - I was being told numerous of times that it was mailed but it was not we took it upon ourselves to pay our -/-/- taxes before -/-/- because the check still had not come. The village returned our personal check after receiving the check from HOMEBRIDGE. I am also being told that the surplus from my escrow will not be returned to me because HOMEBRIDGE until -/-/- because they are waiting to ensure my property insurance is fully paid up. Every year I pay my property insurance my property insurance is part of my mortgage payment. why are you holding my surplus to draw interest? We want to know how this can be corrected for -/-/- and future years we want our escrow check mailed directly to us at our home address post marked no later than -/-/-