Review and analysis of over 7 Va Mortgage complaints against Homebridge Financial Services, Inc.
Homebridge Financial Services, Inc. consumers have reported over 7 official complaints related to VA mortgage. Out of the 7 consumer complaints against Homebridge Financial Services, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Homebridge Financial Services, Inc. responded to their complaint) and 100% were processed in a timely manner. 14% of consumer complaints against Homebridge Financial Services, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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Homebridge Financial Services, Inc. Mortgage loan servicing, payments, escrow account March 28, 2016 - My new loan servicer incorrectly applied an entire mortgage payment to principal, failing to give me credit for the normal installment payment. I became aware of this mistake via robo-calls every month asking me to make a payment even though it was automatically drafted on the due date each month since origination. ... |
Homebridge Financial Services, Inc. Mortgage loan servicing, payments, escrow account February 29, 2016 - We had our mortgage through - -, but on - - - they sold our account to Homebridge Financial. -, before selling the account, paid their portion of the taxes due to our county property taxes, and forwarded the remaining bill to Homebridge. Homebridge was due to pay the remainder by - - -, they did not pay. We are military and live - states away and received notification from our county - - - that the taxes have not been paid. We immediately contacted -, and I was advised by the agent to fax over the delinquent notice, and they will contact and make payme... |
Homebridge Financial Services, Inc. Mortgage loan servicing, payments, escrow account January 10, 2016 - On -/-/- I contacted Homebridge Financ to find out why we had not received our escrow check to pay our -/-/- taxes They said they would pay it themselves instead of us paying it They then said they did not receive a tax bill so i faxed to them -/-/- i contacted them on -/-/- cause taxes still not paid then again -/-/- check still not mailed. they then said i signed a paper work stating i for them to pay the taxes for us NOT TRUE. When we were with - our escrow check was always mailed to us by -/-/- so that we could pay our taxes within the same year. Someone al... |
Homebridge Financial Services, Inc. Mortgage application, originator, mortgage broker July 20, 2015 - We applied for a VA mortgage loan with Homebridge Financial Services. We were assured numerous times by our representative with Homebridge that we would be able to do a loan modification on our VA loan after closing since we would be making a substantial payment soon after closing. However, we are now being told that such loan modifications are not available on VA loans. We have a larger payment that we expected to have because of this mis-information and we will have to pay thousands of dollars to refinance the loan to reduce that payments as planned. ... |