Discover Credit Card Complaint

Discover Credit card department,

Billing disputes Florida

I lost my job last - so I was unable to make payments on my Discover card. Several months later I was working a temporary job and Discover contacted me. I made several $120.00 a month payments so my account would not go to collections. I was told after my 3 months of payments that I would go back to a once a month minimum payment. They told me that I would need to set it up on my own online. I asked are you sure you just ca n't take it out now and they said no we can not do that you have to go online and set it up yourself. Well on the - month like clockwork I notice of withdrawal from my checking account of $75.00 that I did not authorize through Discover. I quickly called Discover and explain to them that they should have not happen at this is their fault and they told me otherwise. They told me that it does come out of your account without you setting it up automatically which was the opposite of what I was told. I explained to her that I just wrote a check for rent which


$300.00 in late fees by my landlord. I was also told that of my account with overdraft that they would take care of it. What they did was they added $55.00 to my Discover account but because I 'm overdue my limit I ca n't do anything with that money because I 'm overdue on my card. Every time I call them to ask for help they can not help me they say that they added money to my account which I need this money to get to and from work for gas and they do n't seem to care. I honestly do n't know what to do because every time I call they act like I 'm a criminal. All I tried to do was a good person and pay back my credit and I feel like I just got - over. $75.00 is a lot of money coming for me just described above months to get by to get caught up and they came and put $34.00 back in my bank account for a mistake that they made.