PayPal Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

PayPal Bank account or service department,

Other bank product/service Account opening, closing, or management Delaware

When I login to paypal to I keep getting the following messages : PayPal is constantly working to ensure security by regularly screening the accounts in our system. We recently reviewed your account, and we need more information to help us provide you with secure service. Until we can collect this information, your access to sensitive account features will be limited. We would like to restore your access as soon as possible, and we apologize for the inconvenience. Why is my account access limited? Your account access has been limited for the following reason ( s ) : - -, 2014 : Your PayPal account is connected by one or more pieces of personal information to another PayPal account that has a negative balance.


( Your case ID for this reason is -. ) How can I get my account access restored? It 's usually pretty easy to take care of things like this. Most of the time, we just need a little more information about your account or latest transactions. To help us with this and to find out what you can and ca n't do with your account until the issue is resolved, go to the Resolution Center. We 'll review the information you provide and email you if we need more details or when your account is back to normal. Once you complete all of the checklist items, your case will be reviewed by one of our Account Specialists. We will send you an email with the outcome of the review. I have - accounts, - I want to close and the other I would like to continue to use since I have cleared the balance on the account.

PayPal customer in Delaware
Dec 31, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

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