USAA Savings Bank Account Or Service Complaint

Checking account Using a debit or ATM card

USAA Savings Bank account or service department,

Checking account Using a debit or ATM card Texas

On - -, 2015 I attempted to withdraw - - - from an ATM in - -. There was a mechanical/electronic malfunction with the ATM machine and no funds were received by me. The bank is reversing the temporary credit issued in Favor of the issuing bank. I am adamant that the funds were not dispersed and the machine suffered a failure. An ongoing complaint # - with USAA and I am awaiting indisputable proof that the funds were received!

USAA Savings customer in Texas
Dec 29, 2015

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints4/20125/20126/20127/20128/201210/201211/201212/20121/20132/20135/20139/201310/201312/20131/20143/20144/20145/20146/20147/20148/20149/201411/201412/20141/20152/20154/20155/20156/20157/20158/20159/201510/201512/20151/20163/20164/20166/20168/20169/201611/20161/20172/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsUsing a debit or ATM card1.4%58.9%26.0%8.2%4.1%1.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card0.1%4.4%2.1%1.5%2.7%24.6%63.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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