SunTrust Bank Mortgage Complaint

SunTrust Bank Mortgage department,

FHA mortgage Loan modification,collection,foreclosure District of Columbia

I submitted a appeal of a recent email of modification by Suntrust. I was approved with the same data -/-/-/-/-/- and made 2 of 3 trail payments. I diverted from making the 3rd and final payment due to using funds for a critically ill parent that just expired. I informed Suntrust of the hardship and asked for an extension for that reason and business reasons in - 2015.


Suntrust informed me to apply again. I did so with the same data that was used to approve me just 90 days earlier. Suntrust manipulated and falsified my data submitted and falsely used it to decline my request for a modification. Suntrust asked me in the appeal letter to address information regarding a lien and I sent attorney information on that matter. Suntrust did not take the information I sent as trust and modify it with my request. Overall, this has been a brutal experience where my data has been manipulated or falsified or discarded so as to allow Suntrust to deny my modification.