KeyBank NA Bank Account Or Service Complaint

Checking account Using a debit or ATM card

KeyBank NA Bank account or service department,

Checking account Using a debit or ATM card Colorado

I have opted out of debit card overdraft, meaning they should decline all debit card transactions when there is no money in account. They put through a - charge which overdraw my account by $3.00 and they assessed a - dollar fee. I called and they were able to reverse the fee and it left my account negative. I was not informed if I left it negative they would then assess another - dollar reacurring fee. Now because they waived the - fee there is nothing they can do I ca n't even close my account until it is paid, because I will receive another fee because I only get paid once a month.

KeyBank NA customer in Colorado
Dec 19, 2015

* Source: CFPB Complaint Database

KeyBank NA response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more