KeyBank NA Bank account or service department,
Checking account Using a debit or ATM card Colorado
I have opted out of debit card overdraft, meaning they should decline all debit card transactions when there is no money in account. They put through a - charge which overdraw my account by $3.00 and they assessed a - dollar fee. I called and they were able to reverse the fee and it left my account negative. I was not informed if I left it negative they would then assess another - dollar reacurring fee. Now because they waived the - fee there is nothing they can do I ca n't even close my account until it is paid, because I will receive another fee because I only get paid once a month.
KeyBank NA customer in Colorado
Dec 19, 2015
* Source: CFPB Complaint Database
KeyBank NA response to complaint:
Closed with explanation
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