Citizens Financial Group, Inc. Bank Account Or Service Complaint

Citizens Financial Group, Inc. Bank account or service department,

Checking account Deposits and withdrawals Ohio

Citizens Bank charged our account $230.00 in overdraft fees for - overdrafts. The charge appeared on -. The - overdrafts occurred, they say, on -. Never once did the running balance of the account go below zero - there was never an overdrafting of the account to justify any fees at all. The account running balance never dipped below $40.00. I have asked Citizens Bank for the refunding of the fees and I have not received it. They gave me an incident confirmation identifier of -.