KeyBank NA Bank Account Or Service Complaint

Checking account Deposits and withdrawals

KeyBank NA Bank account or service department,

Checking account Deposits and withdrawals Washington

on -/-/2015 I deposited a check for - dollars a standard hold was placed on the check. An additional hold for - dollars was also placed on my acct. overdrawing my acct. by - dollars. The branch manager has told me this is standard practice however I am being assessed fees every time a purchase made on -/-/2015 clears. The check had writing on it for bankruptcy/moving expense 's and I feel this was a malicious act by the teller. I have deposited other checks of equal sums and not had a double hold placed on them.

KeyBank NA customer in Washington
Dec 16, 2015

* Source: CFPB Complaint Database

KeyBank NA response to complaint:
Closed with explanation

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