Seterus Mortgage Complaint

Seterus Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure

We have submitted the application through my servicer " Setrus Inc '' in late - and verbally offered loan modification with the same rate in - - ( Note that, we did n't received any formal offer letter by post at all ). As the monthly payment amount was not reduced, we will be continue in a hardship situation. Immediately know the news, we wrote appeal letter dated around - - asking for further review. I did made a few calls to - the status but up to date, we still have n't got any response from Setrus Inc and - -, but not much response from them. Around - -, we got a call from - - from - Help Center ( Network In Partnership with - Tel : - ). We had an interview with her and again, we did the application from them as well around - -.


hardship continues and also more worries. We will try all the possible options to prevent the home foreclosed and we are fighting against the time for the in progress on FORECLOSURE CLAIM. Further delay for review the application will put more burden on us as all the legal fees will be added up very quickly and we have difficult to rent our home as when tenants know the home in foreclosure situation. We are currently work overseas due to the current job situation and be relocated. This will be our main home when we will back to - to live and we are willing to try all the possible assistance to prevent loss our home. We are prey for the help and prey to give us a trail chance to keep the home. Time is quickly running out and we are extremely worried when check the court case progress status at Summary Judgement Stages. However, I was told the case is still the review stage and It has been in this stage for over 10 months now without any further progress and also no letters from them! your urgent help on this matter will be greatly appreciated. Thanks - -