Carrington Mortgage Mortgage Complaint

Carrington Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Ohio

My mortgage was sold to Carrington Mortgage Services ( CMS - by - Mortgage -/-/-. Erroneously, On - -, -, - Mortgage issue a premium payment in the amount of $720.00 to - ( now - - for the policy period of - -, - to - -, -. Subsequently, on - -, -, - Mortgage inadvertently issued a premium payment in the amount of $730.00 to - for the aforementioned policy period. As a result of the above information a refund in the amount of $730.00 was issued to me in error. Once, I discovered the money was sent to me in error, I started out with a payment of $800.00 of which $530.00 was designated towards escrow. The remaining balance of around $260.00 was designated for the regular monthly payment. However, this amount never allocated properly. Long story short it took Carrington ( CMS ) an unacceptable amount of time for them to recognize I had paid the $730.00 back in full and other erroneous issues from Carrington ( CSM ) started occuring. For example, I started receiving notices from them stating I did not pay my mortgage payments. I had to send them proof from my bank, which sends Carrington ( CMS ) the money electronically each month. In the mean time I notice my bill had increased. Additionally, during these processes Carrington ( CMS ) stop sending me monthly mortgage statements. They said they sent them to the attorney. Even after receiving notice from the attorney to send all correspondence to me, I have still yet to receive my monthly mortgage statements from Carrington ( CMS ) at my home address, which is -. - - -, -, Ohio -.