Other (phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt

FAIR COLLECTIONS & OUTSOURCING, INC. Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Pennsylvania

I received a letter from FCO dated -/-/15. I called to find information about the debt which was stated as $400.00. I was given a statement of detail charging me $830.00 for carpet replacement when moving out of the apartment. The statement accounts for a $500.00 deposit and $81.00 in a final water bill to arrive at the amount they are trying to collect. I asked for an invoice for the carpet replacement and was given an invoice for $380.00, however was told that - 's client wanted payment based on $830.00 however they are unwilling or unable to provide a statement explaining the higher charged amount. I offered to pay if they would put in writing the reason, and was told they have produced all the documentation that they need to and will not be providing an explanation for the $440.00 difference. I have been threatened that they will report this to the Credit Reporting Agencies on -/-/- if it is not paid before then.

FAIR COLLECTIONS & OUTSOURCING, INC. customer in Pennsylvania
Dec 09, 2015

* Source: CFPB Complaint Database

FAIR COLLECTIONS & OUTSOURCING, INC. response to complaint:
Closed with explanation

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[email protected]
12304 Baltimore Ave. Suite #E
Beltsville MD 20705

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