Discover Student Loan Complaint

Discover Student loan department,

Non-federal student loan Can't repay my loan Can't decrease my monthly payments Maryland

My private student loan was originally serviced by what is now, - - -. It was sold over 4 years ago to Discover Student Loans. When it was first sold I noticed the payments were $100.00 more than the original payment with - -. My current monthly payment with Discover is $370.00. I can not pay that. I have told them repeatedly by phone and email, the payments are too much. I have asked if they could lower the monthly payments or refinance the loan to lower the monthly payment. My emails either went unanswered or I was told I have no choice but to pay it, as I had used all of my forbearance. The last email I sent was after a threat AGAIN, telling me the loan was in at risk of being default and that payment must be made or they will escalate it. I emailed the Director of Operations and to beg for his help and to explain what was happening, to this date I have gotten no response. AGAIN. I spoke to a supervisor who I thought would help that turned out to be the most combative conversation I ever had with a customer service


to $280.00 ( - loans combined ) per month. I also have another smaller loan which is about $50.00 per month. Discover is the only loan I literally can not pay and that is a problem. I am constantly given the " politically correct '' explanation on how they can not reduce the rate, the length of the loan etc, they explain that - - and others have alot more freedom than they ( Discover ) do to administer student loans, if that is they case why are they even allowed to offer student loans. I am not asking to not pay them I am simply asking to reduce the monthly payments. I even proposed a lower monthly payment of about $250.00 for about three months, until -/-/-, and in - 2015 I would be able to bring account current then, Rejected completely. I need help in talking to these people. I have recently restarted my job search,