Freedom Mortgage Mortgage Complaint

FHA mortgage Settlement process and costs

Freedom Mortgage Mortgage department,

FHA mortgage Settlement process and costs Virginia

On -/-/-, my home at - VA.was officially closed ( Acct # - old loan number, Va loan, - - , .-- new loan number, FHA, Freedom Mortgage. Freedom Mortgage did a FHA refinance, but since I am a - Honorably Discharged -, I should recieved a Va refinance. I brought - back on - - ( Va loan ) I want a refund from Freedom Mortgage ( FHA over pay ) from - to-/-/- for the FHA loan. I am - years old, a senior citizen, and I feel that I was taken advantage of. On -/-/- and -/-/- by - - - ( - - Sales and Marketing Representative, Phone number -, I had my new home home, - - - -, I had my new home constructed by this company. I was told by - - that based on my debt to income ratio, I had to rent - in order to purchase - - - -. According to my checking account on -/-/- I had, $34000.00 in my checking account, so my finance statement was not a problem, and I was able to buy a $240000.00 new home, from, - -. According to - - - -, a finance consultant with, Low Va Rates, Va Mortgage Experts- phone number -, - - - said if anything, I should have been told to do a short sale of - But with about $23000.00 in repairs and upkeep, and evictions since -/-/-, selling sounds lick a better ideal. By the I want a $23000.00 refund as well.

Freedom Mortgage customer in Virginia
Dec 06, 2015

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Freedom MortgageComplaint HistoryComplaints4/20126/20128/201210/201211/20121/20132/20138/201310/201311/20131/201410/201412/20141/20154/20155/20156/20157/20158/20159/201510/201512/20151/20162/20163/20164/20165/20166/20169/201610/201611/201612/20162/20173/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Freedom MortgageSettlement process and costs96.2%1.9%1.9%Closed with explanationClosed with monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs2.8%76.1%6.4%6.3%1.1%5.3%1.5%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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