Discover Credit Card Complaint

Discover Credit card department,

Rewards Massachusetts

Currently Discover Credit card is running a promotion. Customers who use - with discover card can earn a 10 % cashback on all eligible purchases. The exact terms and conditions are " Earn an extra 10 % Cashback Bonus on up to $10000.00 of in-store purchases when you use your Discover card with - now through -/-/15. Excludes gift card purchases. No sign up needed. Rewards earned are in addition to your standard rewards and are added to your Cashback Bonus account within - billing periods. See Cashback Bonus Program Terms and Conditions for more information. '' I have made some normal purchases through discover with apple pay. However, I have received emails saying that your - purchase on - for $ - at - included a gift card. The gift card portion of your purchase does not qualify for the 10 % Cashback Bonus ( R ) promotion. As a reminder, now through - -, 2015, you 'll earn an extra 10 % Cashback Bonus ( R ) on up to $10000.00 in purchases when you shop in stores and use your Discover card with -, excluding gift card purchases.


not include your Discover card statement. You can send documentation via email : Scan and then e-mail to -- My purchase did not include any gift card. And I am required to provide evidence for that. However, under the terms and conditions for - Cash Back, it is not stated anywhere that customers are required to keep receipts in case discover suspects it is gift card purchase. Hence, I did not keep any of my receipts associated with apple pay purchase. And I have nothing I can show to Discover. Moreoever, I feel that, Discover is violating their own terms and conditions by asking customers for receipts, because they did not ask customers to keep the receipts in the first place. Moreover, the voices that I have heard over the Internet suggests that Discover is just randomly flagging purchases of large amounts as gift cards, and request consumers to provide receipts in order to honor the cashback. This is extremely unfair to the customers.