SunTrust Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

SunTrust Bank Bank account or service department,

Checking account Problems caused by my funds being low Virginia

I had a bill come out early by two days and they overdrafted - items in one day starting at a - dollar purchase. I am now in - $ in over draft charges when my purchases were not even a $100.00 total. Refused to refund any of the charges.

SunTrust Bank customer in Virginia
Dec 03, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
In progress

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How SunTrust Bank handles Problems caused by my funds being low complaints

Created with Highcharts 4.2.3SunTrust BankComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/201602.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SunTrust BankProblems caused by my funds being low0.7%31.8%58.2%1.4%1.8%4.6%1.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low2.6%46.2%41.1%2.9%3.4%3.1%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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