Western Union Money Transfers Complaint

Western Union Money transfers department,

International money transfer Other transaction issues Other transaction issues Georgia

This complaint is against Western Union Money transfer servicesI initiated a transfer on - - 2015 for the amount of $180.00 to be collected at an agent location in -. - # -. After waiting 2 weeks without the receiver getting the money I called WU on Fri - - - was told that there was a system issue with Western Union and the transfer would be escalated. I was told to wait for 24 to 48 hrs to receive a confirmation and was assured that the supervisor would call me back within this time frame with any updates. I did not get any form of confirmation or communication from Western Union.


she assured will happen. Again I receive no communication. Called back for the third time on - - 2015, was repeated the same scripted dialogue. I have not yet received any updates from Western Union regarding my transaction. Prior to my first phone call I was never informed of any issues and the " transfer tracker '' on the website still shows the transaction on progress. I would like to cancel the transaction and receive my money back at the earliest.