BB&T Financial Mortgage Complaint

BB&T Financial Mortgage department,

Other mortgage Loan servicing, payments, escrow account Florida

HelloMy name is - - - -. I have submitted documentation to the BB @ T escrow dept - to adjust my taxes and they still continue to refused to do so. The first time they wanted me to write a detail letter of why I was disable. ( this violate the health care privacy act ). When I told them I was n't going to give them this information they said they could not guarantee my form being processed. For the second time today I spoke with - - and I explained to her again that I was - Total and Permanent and that I needed my taxes adjusted. SHE REFUSED TO DO SO.. BB @ T keeps asking for the same documentation that I have already sent them and then they say that it is n't sufficient.


I was also told that the - County Tax Collector 's Office that Banks in general were giving disable VETS a hard time in accepting this form that shows their tax information. I think someone should look at this issue. No Veterans should have to endure this kind of abuse from any institution. This is n't just for me but for every Veteran up there that has to deal with abuse and non sense daily. Included is the documentation that has been fax to them - since - with no positive result. Ps This directly violates Federal Law found in the Federal Registry Of Regulation. Please get the word out. I know I am not the only dealing with this abuse. Thank You- -