Seterus Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Seterus Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Florida

About 2 years ago I became -. In -/-/- I had to have a -. My wife struggled to keep up with the mortgage and did so until - 2014 when we started to fall behind. By - we were about $4000.00 behind and foreclosure was started on -. I was awarded - in - and received back pay in -. When we contacted Seterus we were told that it would cost us over $11000.00 to stop foreclosure and make everything fine. After speaking to a few attorneys we agreed to pay them. They told us that the $11000.00 would make us current including - mortgage and would cover all legal fees. We then paid - mortgage early. On - we received another notice stating that we owe another $3800.00 due -/-/-. We probably will not be able to make that payment since Seterus took the majority of the back pay I received from -. I believe these piranha will continue to extort money from us until they succeed in taking our home! PLEASE HELP!!!!!!!!

Seterus customer in Florida
Nov 29, 2015

* Source: CFPB Complaint Database

Seterus response to complaint:
Closed with explanation

Created with Highcharts 4.2.3SeterusComplaint HistoryComplaints1/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150102030405060Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SeterusLoan modification,collection,foreclosure0.1%91.0%1.0%0.9%3.8%3.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints