Discover Credit Card Complaint

Discover Credit card department,

Rewards California

Discover is running a promotion where they are giving 10 % cashback for all purchases made via Apple Pay in store until -/-/15. I have made numerous purchases using Apple Pay but discover has not honored many of the purchases because they added a clause several days into the promotion that says " gift cards are excluded. " To enforce this clause, they are now blanket rejecting many purchases above a certain amount and requiring customers to provide receipts to show whether the purchase is or is not a gift card purchase. No where in their terms of service does it state that customers need to retain receipts and then send them to Discover. This is a blatant attack on consumer privacy and has shifted the burden of proof to the consumer when it is the credit card company that should be the one verifying purchases. If Discover wants to exclude gift cards, they need to do it accurately and without requiring customer receipts to be sent to Discover.