FDIC Credit card department,
Credit card protection / Debt protection Arizona
The credit card company added a bunch of fees on to the card that were never detailed. When I received my first bill I called and questioned them as to what they were for and after dealing with them for 3 months they finally sent over a generic screen shot saying that 's what I signed. When I requested proof that I signed that they would not send me proof. I never signed agreeing to the fees. They have now put the information on my credit report as well which is completely unacceptable.
FDIC customer in Arizona
Nov 24, 2015
* Source: CFPB Complaint Database
FDIC response to complaint:
Untimely response
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