Stop FDIC Phone Harassment

You can reduce the number of unwanted calls from FDIC you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

• Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
• Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
• Report your experience to the FTC online at or by calling 1-888-382-1222.

New FDIC Consumer Complaints

FDIC Credit card delinquent account January 3, 2017 - HC Processing continues to violate FCRA AND FDCPA because I asked them to stop reporting negative things in my credit reports because the " account is being disputed. '' After - days they still continued to make negative reports. They continued to call me at home and work even after I asked them to stop ; called me after - p.m. ; scared me telling me they were coming to my home to collect monies from me.... Read more

FDIC Credit card credit card protection / debt protection November 24, 2015 - The credit card company added a bunch of fees on to the card that were never detailed. When I received my first bill I called and questioned them as to what they were for and after dealing with them for 3 months they finally sent over a generic screen shot saying that 's what I signed. When I requested proof that I signed that they would not send me proof. I never signed agreeing to the fees. They have now put the information on my credit report as well which is completely unacceptable. ... Read more